The suggestion banner does not show
- Detection is off. Check that the switch for country or browser is on, with Show a banner, on the Detection tab.
- You already chose. After you pick a language or close a banner, it does not show again. Delete the
cls_lang_choicecookie or use a private window. - You are logged in as an editor or administrator. Detection skips logged-in users who can edit posts. Test in a private window.
- Nothing to suggest. The banner only offers an enabled language that is different from the page’s language. A visitor from France on a French page sees nothing.
- No country found. For country detection, check the status box on the Detection tab. See Setting up country detection on your CDN or host.
- Your browser’s first language is the page’s language. For browser detection, the first of your browser languages that the site has must differ from the page.
- A JavaScript problem. The banner is added by the plugin’s script. See Clicking the button does nothing.
Testing tip: to test country detection from another country, use a VPN with a private window. To test browser detection, change your browser’s language order (Chrome: Settings β Languages; Firefox: Settings β Language).